The Saasu API was having intermittent connectivity issues late last week due to above normal levels of usage. We have been working to resolve this since Friday and you will now see a significant improvement in API performance and the web application in general.
Essentially our API usage accelerated to higher than expected levels as the number of concurrent connections had grown significantly. This was due to an increase in new customers and existing customers using the Saasu API platform more actively. Changes released tonight into the live version of Saasu have resolved this and added significant capacity.
One important note is that we will begin to enforce API usage limits. Traditionally we have been extremely lenient but the volume of requests and number of customers now using Saasu requires us to start ensuring fair play limits aren’t exceeded. The limits allow the developer community to have a high level of allowed requests in exchange for ensuring best practices for using the API are followed. Essentially if API connections are efficiently coded then the limits shouldn’t come into play. As always we are receptive to feedback on the limits, performance and otherwise. Just drop us a comment.
