Overview Of Backups

Your financial data is important and needs to be backed up (copied in case of technology problems) and securely stored to ensure it is always available to you.

• Saasu has world class technology and network operations and multi-level security and
• Saasu use resilient relational database and NAS (Network Area Storage) technology and
• Saasu has a 4×4 Backup process (4 levels of backups spanning 4 separate locations) and
• Saasu offers you 2 more optional steps you can take - just for you to use if you wish to use them

We protect you in up to nine different ways so your data is very safe already and you can make it even safer if you need to or just want to regularly or irregularly.

Need to know more? Read on for more technical details.

1. Mass Data Storage (Site A)
   Saasu uses a high end relational database server to store your transactions and related data. Every time the database does an update it also writes the data to a separate log for roll forward recovery if required.
2. Intraday Backup (Site A)
   Every 15 to 90 minutes we take an incremental log snapshot of the activity during that period.
3. Daily Same Site Backup To NAS (Site A)
   An automatic backup process of all data using network area storage (NAS). To reduce the risk of data loss and to ensure storage capacity remains adequate, RAID storage arrays are used. These storage systems accommodate multiple hard disks and are fault tolerant. In the event of a single hard disk failure, the system will keep working with no data loss. The hard disks can be hot-swapped meaning that a technician can replace a faulty drive while the storage system is still working without data loss.
4. Weekly Same Site Backup To Tape (Site A)
   The NAS data is backed up to robotic tape library in the same facility.
5. Weekly Off Site Backup To Tape On Rotation (Site B)
   Back up tapes are rotated off site to storage vaults on a weekly basis. This provides added security for customer’s data. The off site vaults are thermostatically controlled, monitored for temperature and humidity and have dust filtration and pest suppression systems.
6. Daily/Weekly Off Site Diverse Backup (Site C)
   Saasu also backs up data at least each week (typically daily) at a completely different site. This is done to further protect your data in the extremely unlikely event that all our other servers and backups are lost due to disaster. We also use different processes for this backup to that used for the NAS so additional protection through technology and process diversity is provided.
7. Weekly/Monthly Off Site Diverse Backup (Site D)
   As per above however the backup is stored in a fourth total separate different location at least monthly (typically weekly).
8. Regular/Irregular Self Backup Manually via CSV/PDF Download (Site E+)
   Want more? You can keep your own backups too. You are able to save your selected files for General Ledger, Client list, Employee List, Supplier List and some other information to a CSV (comma separated values also known as spreadsheet) file. This file, in conjunction with paper (or electronic PDF) copies of your invoices issued, provides you with a complete record of you core transaction data on your own premises and even send copies to another person or site if you wish.
9. Regular Self Backup Automatically Via Web Services (Site E+)
   Still need more? Technically capable people can also program a custom extraction routine if they wish used our connectors and save the information in any form that suits you including multiple premises but that is entirely up to you. You just need to register as a technical developer with us first.