http://www.saasu.com online accounting Sat, 13 Mar 2010 20:32:13 +0000 http://backend.userland.com/rss092 en Often I listen to professional services business people talk from a position where they think they own and control their customer via some right assigned to them through their education, business or financial acumen. Seriously, no-one owns the customer. I personally think it's very disrespectful of the customer. At the ... http://www.saasu.com/2010/03/14/no-one-owns-the-customer/ Saasu appeared in SmartCompany this week in an article about successful Australian technology companies. It's great to see Saasu customers Pollenizer and Qmcodes in the list also. Interestingly, I've been reading the writer Brad Howarth's LagrangePoint blog for years. He is one of the few Journo's who has blogged from ... http://www.saasu.com/2010/02/26/saasu-named-in-the-smartcompany-digital-dozen/ Google constantly reinvents the way things are done in business. Re-invention in all aspects of their business is a fundamental part of Google's culture. It's not just about online solutions and the cloud. On the way to work I spotted a Google Maps Real Estate promo done with LJHooker. Essentially it ... http://www.saasu.com/2010/02/15/google-innovation-isnt-just-online/ I'll be speaking at the International Business Review Web 3.0 conference on the 3rd of June this year about what I call the Naturally Selected Web. Some of the topics covered in my speech I touched on in my speech at CeBIT last year about the Data Generation but at ... http://www.saasu.com/2010/02/09/web-3-0-and-the-future-of-social-media/ Times is reporting that Amazon is going to open a bricks and mortar book shop. I've long thought that if I were Google, Amazon or any company that has very powerful brand or product base you should have retail presence. Stores build brand, create a feeling of solidity for E-tailers and ... http://www.saasu.com/2009/12/07/amazon-bricks-and-mortar/ Twitter Founder, Jack Dorsey, has his new payments system called Square which is now out in the public domain. It looks great but begs the question when will we be able to drop the credit cards all together for payments? We have devices and they can be set to pin ... http://www.saasu.com/2009/12/02/twitter-founders-new-baby-is-born-and-its-called-square/ Asia shouldn't be underestimated, it is growing so quickly that it will rival the power balance the West holds in this very generation. In this revealing video from TED India Hans Rosling depicts Asia's Rise. There is clearly a rise of infographics going on in the web. Just like meta data ... http://www.saasu.com/2009/12/02/asias-rise/ I attended Tech23 in Sydney a couple of weeks ago and posted some tweets of key comments made by panel members made up of various industry leaders. Some didn't make it to twitter, so here's the content from my notebook. I like attending these events. You can get insights (and insight ... http://www.saasu.com/2009/11/16/industry-leader-tips/ In Alvin Toffler's world of information overload, our businesses have a constant struggle with diminishing attention offered by customers. To tackle this the creation of a per customer communications profile can help. The metaphor is a pre-nuptial. It specifies how your relationship will exist between your business and your customers. ... http://www.saasu.com/2009/11/13/creating-customer-attention/ Themes are about Saasu's Community Saasu has a long history of developing a mix of community ideas into our products. At the same time we like to apply some of our own ideas as an innovator where we see the opportunity. After all, we are a research and development company. Introducing CrowdTheme™ Soon ... http://www.saasu.com/2009/09/23/themes-in-accounting/