The benefit of the OneSaas service is that it also links to many other web applications that you may already use in your business.

OneSaas integrates the main functionality of Saasu from Contacts, Invoices, Items, Accounts, Bank Accounts to Tax Codes. Connecting to Saasu is done through a simple wizard process.

We’ve been using OneSaas to manage our contact records synchronisation between system Saasu operations use including Google Enterprise, Campaign Monitor and Marketo. Traditionally we had been spent hours moving lists around and updating records and instead replaced this with a small payment each month to automate these activities. You all know we love automation

OneSaas was founded by fellow colleague and friend, Corneliu I. Tusnea.

I guess as business people we all probably have some room for improvement in fulfilling on promises. Are we tracking our promises well enough? To-do lists capture many of them but what about those fleeting promises that are actually bigger than you think?

You would think all businesses would be great at tracking promises. Especially since most people are very worried about what people think of them and their business. Integrity is probably one of the most important values in a business.

The reason our businesses are less than perfect at keeping and tracking promises is because our businesses a built on people. Those people are only human, they forget, make mistakes, run out of resources to deliver on promises etc. So systems can help with this problem.

At Saasu we track defects, support and feature requests daily. All of which are promises. When we miss promise dates I personally feel it so we are always trying to improve on the system. Sure we could stop promising but that’s just a cop out. Our customers are paying us money to develop, improve and keep ahead.

Create an Activity type called Promises in Saasu.

One way we are doing this is by using Saasu activities to start tracking Promises. You can do this also. Create a Tag called Promise and give it type Activity. Put all your promises into Saasu as Promise Activities. You then have an easy way to list/print/track your promises, due dates and attribute them to the right people.

Anyone got any other ways they track their promises, work or personal?

Pic: Discoodoni on flickr.com

Saasu Activities – An IDEAS Framework

In the new release of Saasu (see preview) we have Activities. Activities are all kinds of things; Meetings, Notes, Milestones etc. One Activity types is an Idea. We included this feature for our own use and because we felt other business probably have the same problems as we have in dealing with lots of ideas for improvement, change, new markets and the like.

This feature can help your organisation capture ideas from your employees and advisors who have access to your file. Once your management structure has reviewed the Idea convert it into another Activity type called a Procedure. Your could print or publish your procedures and you have your procedures manual. You can build up your set of business procedures organically over time rather than dedicating fixed resources. Create rigour in your business execution, create some control in the change process. Simply being a little more systematic and could save complexity being added to your business through Ideas which aren’t approved or tested before being actioned.

An Idea in Saasu could be a single sentence or an entire proposal. The key is that you all have access to it in a controlled environment. Someone owns the idea in Saasu and it can be added to todo lists. have date deadlines applied and more.

Saasu IDEAS framework

There are many ways you could use the tool we are providing but here’s one example where we have created.

An idea has a life-cycle just like sales, business models, markets and products -

1. IDEA – it starts as just that ‘an idea’, your thinking around opportunities, efficient process, intellectual property and the like.
2. DOCUMENT – get the idea down. A brief version or the detail as a brief, white papers, business plan or whatever you feel is appropriate for your documentation phase.
3. EVALUATE – all ideas need scrutiny, if you never put them up for scrutiny they don’t exist (except in your head). Allocate your Idea to a new Owner who will make the call or review it for discussion.
4. APPLY – all ideas that pass the tests of evaluation need to be applied to real life situations that they were thought up for. Convert the Activity type from an Idea to a Procedure in Saasu
5. SYSTEMATIC – Ideas can be re-worked moving back and fourth through the cycle.

The evaluation step is key. Ensure the right person is controlling what passes, what goes back on the shelf and what’s removed. This person should have a keep it simple mentality. They should be wise and knowledgeable enough to evaluate the ramifications and the advantages of applying ideas to the business. It could be a committee, a board of directors or a CEO. You will need to work this out for your specific industry and organisational structure.

Engineer your business better by going back and documenting existing processes and put them through Saasu IDEA. Removing any deadwood you find and improving existing ideas to create efficiency and advantages.

In summary, start filtering your ideas with the rigour of a framework and ensure the right ideas are added to your business.

Two major global developments in the SaaS (Software as a Service) world show the blue sky is really here today.

1. Citibank goes Salesforce.com

The turning point has arrived for the move to Software-as-a-Service (SaaS) as a global business trend with Citigroup dropping Microsoft, SAP and Oracle for 30,000 staff in order to switch to Salesforce.com as their CRM. Read more on Reuters.

The world’s largest bank is not alone. Citibank joins a handful of other major companies with over 20,000 staff using Salesforce.com including Japan Post which has 60,000 users on Salesforce.com according to the press release.

Salesforce.com claim to be the world’s largest on-demand (SaaS) customer relationship management system. By our estimates they are on track to beat US$800m revenue over the next year.

2. Someone big goes Google Docs

Just as interesting is a rumour just in from Menlo Park USA that Google is about to sign a single corporate account with 30,000 staff to switch from Microsoft Office to Google Docs and the corporate version of Gmail (which we think is cool).

If you haven’t seen Google Docs personal edition or the business version called Google Apps for my domain you should, they are excellent productivity tools and enablers for moving from old style software to full SaaS, just like Saasu.com is financial management. The easiest way to start with just a personal email account (you can work up to the other stuff) is called Gmail.

For those who did not see the earlier launch, Saasu.com already integrates instantly with Salesforce.com right now.