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Direct Delivery or Cross Docking

Sometimes businesses would like to direct ship from the manufacturer or originating supplier to their customer. The logistics industry refers to this a cross docking. Direct Delivery is probably the better term to describe it from a general business perspective.

If goods need to be delivered to a different location such as a customer rather than having them arrive at your location then it can be handled in three ways. Later we plan to handle this in a more integrated and automated manner. These are only workarounds:

1. Additional correspondence declaring the alternate delivery address

When you create you purchase order also create a letter, email or other form of correspondence that tells them that this is a direct delivery purchase order.

2. Add delivery destination details to the purchase order ‘Summary’

When you are entering purchase order details, enter the contact’s details in the ‘Summary’ field. e.g. “Deliver to: Joe Citizen 1/1 First Street Sydney NSW 2000″. This will appear on top of the line items of the PDF purchase invoice, so that the supplier knows where to deliver the goods.

3. When emailing the purchase order include the delivery destination details

After saving the invoice, click on Email PDF. Type in the required details such as the sender’s email address receiver’s email address etc. In the message area, type in the contact’s details that you want the goods to be delivered to.


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