Pricing

Other Saasu Products and Services

 

Pricing FAQ’s

When did these pricing changes kick in?
The new plans will be released on the 4th April 2012 and will be automatically used by any new sign-ups. The pricing changes for existing customers will happen after their expiry date. eg. As an example a customer on the old Professional (PRO) 12 month plan will not be effected until their expiry date which might be up to 12 months away.

Why aren’t you continuing the free plan?
Saasu feels that accounting with bank and other data feeds are now essential for efficient bookkeeping. We want to focus our development energy on supporting products backed by this kind of feature. Getting this data has hard costs for Saasu. We feel this is still an extremely cheap alternative at $9 per month. We believe if you value your time you will appreciate this.

I’ve been a customer on the Free Less Than 20 Transactions per Month plan since before Jan 1, 2012. How does this affect me?
Free files that were created prior to 1st January, 2012 will be migrated to the Extra Small Plan. The expiry date for this file will be set to your current subscription expiry or, if you don’t have any paid files, the expiry will be 1st January, 2013.
You can also upgrade to another plan should you choose to.

I’ve been a customer on the Free Trial plan since after Jan 1, 2012. How does this affect me?
Customers who signed on to the trial plan between Jan 1 and Apr 1 will have an expiry of April 30. After May 1, 2013 they will be migrated onto the XS plan and if they want to keep the file active will be charged according to the rates for that plan. They can also upgrade to another plan should they choose to.

Can I downgrade?
On the 3rd of April, when prices changes take effect, you will be able to select a lower plan. Saasu will warn you if you don’t meet the plan limits. The rule is simply if you are under the transaction volume limit (measured as total transactions divided by duration of your subscription) and you don’t use the features of the higher plan then the system will let you downgrade. You will be billed in advance on a monthly, 3-monthly or annual basis basis. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account.

I was on PRO at $25 and now I’m on a Medium Plan. Why has it gone up $10?

Prices have not been increased in 3 years and in that same timeframe that have been many features introduced including many that improve productivity including Bank Feeds, Automated Statements, Fast Coding and more.

Other developments: improvements to inventory, Dashboard Widgets, improved importing,

Previously the Professional level plan didn’t formally have access to phone support. Under the new plans all Medium users will have formal access to both phone and email support.

Saasu pricing is very competitive in the marketplace. At least 2 of our competitors charge circa $50 for bank feed functionality

Why did the price fall so much for the Enterprise plan to the new Large Plan?
We want to spend more time developing and enhancing this product. Thus we need heavier adoption from customer on lower plans. Dropping the price helps many business jump up to this plan.

Why a $10 per month price rise for the PRO plan?
After 3 years of price stability Saasu has added a lot of features. We have also added features that have hard costs such as bank feeds. Saasu is less than 1/2 the price of competitor products for our feature set. Lastly we would like to speed up development activity to continuosly improve our products.

I’ve paid a 12 month Enterprise subscription. Can I get a credit for the difference between the old price and the new price?
There is no credit available for the difference between the old Enterprise price and the new Large price. This can be like when you buy a product and then find it cheaper or on sale 1 month later, you can ask for a refund from the supplier.

As a Certified or Gold Certified Partner what files are now able to attract my Partner discount?
You will receive a 10% or 15% discount, depending on your level, on all plans.