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Clear Browser Cache and Cookies

Sometimes files used by Saasu in your web browser can become corrupted. We explain how to clear those files and start fresh.

Google Chrome

  1. Open Chrome.
  2. In the top right, click the Chrome Menu ☰.
  3. Click More tools > Clear browsing data.
  4. In the dialog that appears, select the checkboxes for the types of information that you want to remove.
  5. Use the menu at the top to select the amount of data you want to delete. Select beginning of time to delete everything.
  6. Click Clear browsing data.

Microsoft Edge

  1. Open Edge.
  2. Click the Hub icon > History icon.
  3. Click the link labeled Clear all history.
  4. Check the boxes for each item you want to clear.
  5. Click the Clear button.

Microsoft Explorer 9,10 and 11

  1. Open Internet Explorer.
  2. Select Tools (via the Gear Icon) > Safety > Delete browsing history
  3. Make sure to uncheck Preserve Favourites website data and check both Temporary Internet Files and Cookies
  4. Click Delete.

Firefox

  1. Open Firefox.
  2. From the History menu, select Clear Recent History.
  3. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  4. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.