If you have come from the Saasu application, you have entered an invoice with a number that has already been used. Invoice and purchase order numbers are unique so you cannot have more than one transaction with either the same invoice number or purchase order number.
Two ways to address this:
- Delete the existing transaction in your file that is using this invoice or purchase order number. Note: you might have put it through a while ago or dated it in the future which is why you might be confused. Filter your sales/purchases screen with a large date range and filter by “All”. If you can’t find it you can always shoot us an email.
- Change your “Auto-number” settings to skip over this number. You can see these settings by clicking on the cog icon, clicking on “Settings” and scrolling down to either “sales” or “purchases” to skip over the number.
- Setup auto-numbering in Settings – see Sales and Purchases sections.