Saasu only provides online support with these key benefits in mind:
- We don’t want to keep people waiting on the phone in queues.
- We want to ensure we can consider answers carefully and reply in detail.
- It allows us to assign the question to a person best able to answer it. This can even be the CEO sometimes.
- We can respond quickly to simple things. It may still take longer if we are problem solving for you.
- You get people who are accountants or know accounting in detail because we built the system.
- It allows us to review previous problems when upgrading our apps.
- It allows us to consider service response best practice by reviewing responses that work best.
- To keep our subscription prices low.